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Privacy Policy

Last updated: June 8, 2026

This Privacy Policy explains how FluxHub, a product of TECH LAB ("we", "us"), collects, uses, and protects information when you use our website and the FluxHub platform (the "Service"). This is a general template and should be reviewed by your legal advisor before publication.

1. Information we collect

We may collect information you provide directly, and data generated through use of the Service:

  • Account and contact details such as name, company, email and phone number.
  • Business data you enter into the platform, including contracts, bookings, customers and financial records.
  • Technical data such as device, browser, IP address and usage logs.

2. How we use information

  • To provide, operate, maintain and improve the Service.
  • To process bookings, payments and account administration.
  • To provide technical support and respond to your requests.
  • To send service-related communications and, where permitted, relevant updates.

3. Cookies

Our website may use essential cookies to operate, and optional cookies for analytics. You can control non-essential cookies through your browser settings.

4. Data sharing

We do not sell your data. We may share information with trusted service providers (such as hosting and payment processors) strictly to deliver the Service, and where required by law.

5. Data security

We apply technical and organizational measures including encrypted connections, automated backups, access controls, and audit logging to help protect your data.

6. Data retention

We retain data for as long as your account is active or as needed to provide the Service and meet legal obligations.

7. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal data by contacting us.

8. Contact

For privacy questions, contact us at info@techlabeg.com — Al-Matafi Street, Mansoura, Egypt.